Black and white video

[mj31]

Just downloaded new update. Now the camera is only showing black and white video, no more color

[TomMac]

The B/W is a factor of the light level... if it is dark, the camera switches automaticly over to black/white with the IR illuminators. You can not control this.

Take the camera into a brightly lite room and retest... If still in B/W, then open the battery door for 5 seconds and reclose ( do not re-open door if the camera front leds start to flash during reset )

[EM2Ranch]

One of my cameras is only showing video in black and white. I reset it and it is still just black and white How don't return it for a new one? It is only 4 weeks old

[TomMac]

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EM2Ranch wrote:
One of my cameras is only showing video in black and white. I reset it and it is still just black and white How don't return it for a new one? It is only 4 weeks old

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Can I assume the camera is also showing B/W in a well lite room or daylight ??  If it's below a certain light level, the camera reverts to B/W.

Easy to see if camera got a glich, ...  Open the battery door for 5 secs and reclose, test again.  If still running B/W in daylight contact Netgear