Arlo|Smart Home Security|Wireless HD Security Cameras

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JohnnyM62
Guide
Guide

I unfortunately gave the survey popup questionaire a negative, for locating my information. I was logged into my account, via a PC. This link, https://kb.arlo.com/1110197/How-do-I-change-my-Arlo-camera-s-power-management-settings brought me exactly to the information I needed...except that it left out, the camera must be in the ON position, to be able to see the VIDEO SETTINGS. My cameras were in the off position, therefore I could not see the instructions for the SETTINGS > MY DEVICES > selected my camera > VIDEO SETTINGS > scrolled down to VIDEO QUALITY AND BATTERY USAGE. May I suggest, you add to the instructions, "your camera must be in the ON position". 

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JamesC
Community Manager
Community Manager

JohnnyM62,

 

Thank you for the feedback, I will pass along an edit request.

 

JamesC