Battery draining

[cyristelle]

 H16 it has a lot of problems, I also bought a new charging battery, even it is alarm without asking, the battery drains quickly, the image is bad, can you check it please, thank you

[StephenB]

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@cyristelle wrote:

A0M1967XA18BB H16 il a beaucoup de problème, j'ai également acheter une nouvelle pile de recharge, même il est alarme sans demander, la batterie se vide rapide, l'image est mauvaise, pouvez vous la vérifier svp, merci

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This is a user-to-user forum, not Arlo support.  If you have a subscription, you can reach support using the support center in the app.

Have you tried moving the camera closer to the base (or router if you don't use a base)?  Don't put it too close - 6-10 feet is ideal.  Then see if the image quality and power drain improve.