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Battery Problems

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  • ‎2015-01-19 10:47 AM
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JeffR
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‎2015-01-19 10:47 AM

In one week and minimal use, my battery power in my outdoor Arlo dropped by a third.I took the batteries out and put them back in. No change.This is not a weather-related issue since I live in South Florida. I love the system, but this issue has me very concerned. I  initially rated the system 5 stars on Amazon, but now I'm having second thoughts. I've asked Netgear for some help, but have never gotten a response. Help?!

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ChristineT
Arlo Employee Retired
‎2015-01-19 11:05 AM

Good morning JeffR,

 

Thank you for bringing this to our attention. I have found the open case you reported to our support team. I have requested that the assigned expert contact you as quickly as possible to discuss this issue further.

 

Please let me know if your issue is still not being addressed in a timely manner and I will escalate your issue promptly.

 

Best Regards,

 

Christine - Arlo Team

 

 


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