Battery Problems

[JeffR]

In one week and minimal use, my battery power in my outdoor Arlo dropped by a third.I took the batteries out and put them back in. No change.This is not a weather-related issue since I live in South Florida. I love the system, but this issue has me very concerned. I  initially rated the system 5 stars on Amazon, but now I'm having second thoughts. I've asked Netgear for some help, but have never gotten a response. Help?!

[ChristineT]

Good morning JeffR,

Thank you for bringing this to our attention. I have found the open case you reported to our support team. I have requested that the assigned expert contact you as quickly as possible to discuss this issue further.

Please let me know if your issue is still not being addressed in a timely manner and I will escalate your issue promptly.

Best Regards,

Christine - Arlo Team