Arlo|Smart Home Security|Wireless HD Security Cameras

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Songbird
Aspirant
Aspirant
My base station Model: VMB3000 was on, then turned off. It does not turn on. I have tried unplugging it and resetting it, but nothing works. Am I missing something or did it just die? Thank you.
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TomMac
Guru Guru
Guru

Are there any leds lit on the base ??

 

If not and it was running, it can only be the power or base itself.  ( only can be checked if you have another power adapter for the base ).

 

I would unplug from all and then temp test in another outlet.... but could be the base.

If less than a year old , contatct Arlo support for possible warranty.

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Songbird
Aspirant
Aspirant

@TomMac,

 

I have unplugged and plugged the base station a few times. Each time I press the on button, two LED lights go on for one second then turn off. That's it. Nothing else happens.

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Songbird

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support