Base station is connected to the router but does not have an internet connection

[223dans]

I have the power light (Green) Internet connection light (Amber)

I'm installing this at my home.

Please help

[jguerdat]

It would seem that the router is blocking access.  Try rebooting the router, use a different Ethernet cable, verify ports 80 and 443 aren't blocked by the router.

[Rawgreen]

New user here. Base Station is working and synced camera's. However my base stastion not able to connect to intenet (amber light on Netgear router). I opened ports (port forwarding) 443 and 80 and rebooted as suggested. Still not able to connect base station. Next step?

[vmrsrer]

We have all the green lights, both cameras are sync but I get a sync cameras! !!

[jguerdat]

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Rawgreen wrote:

New user here. Base Station is working and synced camera's. However my base stastion not able to connect to intenet (amber light on Netgear router). I opened ports (port forwarding) 443 and 80 and rebooted as suggested. Still not able to connect base station. Next step?

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Does the router show that the base has an IP address?