Base station discovery field

[sbt]

Hi
I add the base station to my iPhone and 2 arlo cameras.
I remove the cameras and I delete the base station from my user and I try to add this base station again to another account.
But I can't . I get discovery field.
Why?

[TomMac]

The base MUST be remove from the old account before used in another

Go back and confirm that you used REMOVE DEVICE under the base settings with the old account

[sbt]

Of course I deleted , and then did Reser To the base station

[JamesC]

sbt,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC