Arlo|Smart Home Security|Wireless HD Security Cameras
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Base Station Offline error but all LEDs are on

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  • ‎2018-02-15 10:00 AM
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DaddaRico
Follower
Follower
‎2018-02-15 10:00 AM

If I use the app or the website I see the message that the base station is offline, but all the led are on. I try to restart the base station, change the cables and reconnect the cameras, buto nothing happened.

Please I need help. 

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jguerdat
Guru Guru
Guru
‎2018-02-16 04:20 AM

If the 3 LEDs are green, it's a display issue. Try logging out and back in as well as trying both the app and a computer browser. If the app is failing, restart the phone and reinstall the app.

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steve_t
Master Master
Master
‎2018-02-16 02:01 PM

What color are the LEDs on the base station? Is the base station offline or are the cameras?

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  • 2 Replies
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