Automatically signed up for "secure subscription" on Arlo Pro 2

[mohare]

suddenly, my app shows I am signed up for a secure subscription.  I didn't want this or request it.  If I cancel it do I go back to the free version, which is 7 days cloud recording? 

[DannyBearAgain]

Try it and let us know.

Arlo says it automatically reverts, users here have posted otherwise.

[StephenB]

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@DannyBearAgain wrote:

Arlo says it automatically reverts, users here have posted otherwise.

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Some users have posted otherwise...

In those cases, Arlo suggests removing one camera from the account and re-adding it.  That should restore the 7-day free storage for all legacy cameras in the account.

This does assume that you did not add a new camera that requires a subscription to get any cloud storage.  The free storage was always limited to 5 unsubscribed cameras per account (with one exception - a special deal that increased the number to 6).