Arlo wont go onlline

[cclarkson]

I have two arlos and three arlo q's  The arlos will not go onlline. Both have been offline for 10 days.   I have rebooted the router and the cameras  I have replaced the batteries.  Thoughts?

[TomMac]

Have you re-synced them

[cclarkson]

if re synking them is pushing the button on top, yes

[jguerdat]

You also have to briefly pressing the sync button on the base, too, before the sync button on the camera.

[JamesC]

cclarkson,

You might also consider installing a fresh set of batteries as this could be an indicator that the batteries are depleted. What is the behavior of the camera LED when you press the sync button?

JamesC