Arlo wireless syncs, but doesn't show up in the app.

[SC430]

I have 5 cameras and they have all been installed for a couple months.  I shut one of the cameras off for a while.  I tried to turn it back on and it won't respond.  I have put new batteries in it.  I have synced it with the base station and it indicates it has synced correctly, but doesn't show up in the app.

The other 4 cameras are showing up correctly and responding just fine.

What's the problem?

Thanks!!

[jguerdat · Accepted solution]

It shows up no place in the app. even Settings, My Devices?  If it does, try removing it from there and resync.  If it doesn't, try a power cycle of the base.  Also try both app and a browser.

[JamesC]

SC430,

Did the above steps resolve the issue?

Please let us know,

JamesC