Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo wireless cameras are not connecting to base

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Pozzo
Follower
Follower

All 4 camera’s are not connecting to base station.

Base station has power and internet (both leds are green) and the base station reacts to instructions from arlo app.

When syncing, green led blinks green, then goes off.

The camara’s blink amber light because they cannot sync. Batteries are brand new.

Base station has been resetted.

What should I do?

2 REPLIES 2
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Pozzo

 

Does your system happen to be used? Did you reboot the base station or did you preform a factory reset by pressing the small black button with a clip for 10 sec?

dsiu2902
Luminary
Luminary

Beware, by factory reset, you will lost everything. 

Start all over, add base, resyne all camera's, even remove all baterries.