Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo two camera system, my cameras no longer record motion

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jabo1972
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Follower

Please make an attempt to provide someone who is willing to help with an issue. My cameras no longer record motion. After 3 phone calls and a 50 minute chat the only consisent result I have received is no help and people who will hang up and be rude. The upside is that I only have the 2 camera system. Very thankful I did not invest more money into a company that cant, or wont stand behind their product and provide a positive customer service expirience.

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JamesC
Community Manager
Community Manager

jabo1972,

 

What mode are you using? Check the rules within the active mode to make sure they are set up to record when triggered by motion.

 

JamesC