Arlo "update your cameras firmware now"

[Mangawhai]

When I go to look on the camera it tells me to "update your cameras firmware now" I tap the update button and it says that the update is in progress and don't turn off your camera. If only lasts about 4 seconds and then it tells me to start it again. 

[steve_t]

You camera may be too far away from the base station or your internet connection might be too slow

[Mangawhai]

Thanks for that. I thought that might be the problem so I placed my phone next to the base and still nothing. Am beginning to think it may be a fault in my phone as my wife's one is working fine. Thanks.

[Streak2 · Accepted solution]

Try and reinstall the app on your phone.

Use the web interface to see if there are in fact any updates

arlo.netgear.com

[Mangawhai]

Thanks mate...that did it...back up and running...if I knew where you were there'd be a beer coming your way...appreciations...

[jguerdat]

BTW, placing your PHONE near the base isn't needed. The initial suggestion was to place the CAMERA near the base.