Arlo no trusted devices can’t login to cameras

[DrSue]

I upgraded to a new iPhone. When I tried to login into my cameras I received the step to get a push notification. I didn’t realize the issues with trusted devices , I had reached the maximum of 5, and found all my trusted devices were old phones and iPads I no longer had. I still had my iPhone 12 which I had erased for sale so I reinstalled from backup got into that phone and signed on to my account. I then went to trusted devices, removed all the old devices and added my iPhone 14 and my iPad Pro 11”. All was well for two weeks. 
Today I tried to login and got the notification step again and assumed it would come to my iPhone 14. Well it didn’t and when I checked my trusted devices three old devices that I had removed and no longer have showed up but my two new devices were not there only two blank spaces. I cannot login into my cameras 

Is there another way to get my phone added as a trusted device ( and my iPad) or is there a way to reset and start over?  I am afraid if I reset, the cameras are linked to my old phones and they would be assumed be stolen. 
Any help appreciated. There should be a secondary verification backup for this problem. 
sue

[DrSue]

All is well. Didn’t realize was a choice for email. I corrected everything again. Sorry for the post. 
sue

[StephenB]

Try logging in on the new devices and select email verification (perhaps monitoring the email on a nearby PC).  Once in, see if you can then add the device to the trusted list.

[Scrummy]

Neither phones are working now as trusted devices. When I select the email option and enter the code and add the new phone as trusted, there is an error message that cuts off mid-sentence. At this point neither of us can arm the camera or do anything. 

[JamesC]

Scrummy,

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here were successfully: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

JamesC