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Arlo iOS app will not login - spins for a second and goes right back to login screen

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  • ‎2019-06-06 07:58 AM
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Sarahmdepeters
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‎2019-06-06 07:58 AM

My app will not login in - it spins for a second then goes right back to login screen - it does it on my phone and tablet but I can Login on a desktop. I have Deleted and redowloaded the app...

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JessicaP
Arlo Employee Retired
‎2019-06-07 09:12 AM

Hey @Sarahmdepeters,

 

Try to log out of the app, uninstall the app, restart your phone/tablet, and reinstall to see if it happens again. And try to see if it happens when you're on WiFi and/or cellular data on your phone.

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