Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When you open the app, the face recognition comes up and tries twice to recognize your face, if it doesn't it goes to the "enter password manually", at that point if you swipe up to go back to the home screen (not closing out the app, but have it running in the background) You have to actually go to the home screen when you swipe up to go the home screen, while on the home screen then swipe up to go back to running apps and hit the Arlo app, it takes you directly to the camera feed/ controls and doesn't try to recognize your face or have you enter the password. Spoke with a tech agent who suggested I post it here so that the "higher team" noticed it. Hope this is corrected. Happy coding.
Case ID: 42449097
Solved! Go to Solution.
Labels:
- Related Labels:
-
Apple HomeKit
1 ACCEPTED SOLUTION
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This should now be fixed on the latest version of Arlo iOS app, which is version 3.2.1. You can read more about the update here: iOS Mobile App - 3.2.1 - 21th June 2021
Make sure to download the latest version of the Arlo app on the iOS App Store.
Message 3 of 3
1,845
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi AshB,
This issue has been escalated and the development team is currently investigating these reports. We will provide an update as soon as we have more information to share with the community.
Message 2 of 3
1,935
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This should now be fixed on the latest version of Arlo iOS app, which is version 3.2.1. You can read more about the update here: iOS Mobile App - 3.2.1 - 21th June 2021
Make sure to download the latest version of the Arlo app on the iOS App Store.
Message 3 of 3
1,846
Related Labels
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
567 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
155 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
794 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
929 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
1,999 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,797 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »