Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo getting nothing but problems

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MurrayK
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Aspirant
Starting to get a little bit annoyed that a $1k system has this many problems. Started working fine, then the arlo will have a random fit where I cant connect, when i go to kode it says stuck on getting status, cameras say its offline and not connected to the internet, it will send me a notification saying it captured motion, however the videos only get saved some times, and for example i logged in at like 9 today and it had 2 videos saved from the morning, log in at 10 and they are gone.

Wont show me firmware either

Arlo https://imgur.com/gallery/MZJEJ
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JamesC
Community Manager
Community Manager

MurrayK,

 

Consider rebooting your base station (using the on-off button), allow the base to come back online with a solid green power and internet LED.

 

Are you still seeing the same behavior?

 

JamesC