Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo does not discover new base station (VMB4000) during system setup.

Reply
Discussion stats
  • 2 Replies
  • 1320 Views
  • 0 Likes
  • 2 In Conversation
dunndeal27
Aspirant
Aspirant
During system setup of new base station (VMB4000), Arlo does not discover the base station. I have 3 green led lights but the Internet led alternates between solid green and flashing green. I have attempted multiple setups, but always get intermittent flashing green led on Internet connection. Reset produces the same results.
1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

How are you resetting? You have to hold the reset button until the LEDs flash amber, 10 seconds or more.

 

All 3 LEDs being green implies the base is already claimed. Is this a new device or refurbished/used?

View solution in original post

2 REPLIES 2
jguerdat
Guru Guru
Guru

How are you resetting? You have to hold the reset button until the LEDs flash amber, 10 seconds or more.

 

All 3 LEDs being green implies the base is already claimed. Is this a new device or refurbished/used?

dunndeal27
Aspirant
Aspirant
You were correct. I wasn’t holding reset button long enough. Thank you!