Arlo.com Order - discount not working

[Budro0]

I have been trying to order a couple new cameras for the past few days. I have tried to effect a discount on the order with a code and through ID.me, all to no avail. Then when I use the chat function to get some help, it says I need a subscription to talk to a live agent. Cool.  I'm just trying to spend money (though not that much). If I was not so invested in the system, I'd say to hell with it. 

So, is anyone in charge of the storefront? Is there any help to be found?

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.