Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot access my arlo app to update my new email

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rdaug
Follower
Follower

Issues need to contact customer support.

 

* Cannot access my Arlo app. Received new phone/push notifications are being sent to my old phone. 

* Cannot access my old email/ need to update my new one 

 

Need to contact customer service to update my new email so I can receive a push notification.  I pay monthly for this service and all I'm getting is a chat system that is not helpful 

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BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.