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Arlo - can I retrieve lost video (older than 7 days) when I sign up for a subscription?

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gareth4
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Initiate

There are some videos that have just dropped off my account because they've just gone older than 7 days.

 

If I sign up for a subscription, will I be able to see those videos? Or do they literally get deleted after 7 days, rather than just hidden or soft deleted.

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gareth4
Initiate
Initiate

For anyone interested, I subscribed - and the videos were there.

View solution in original post

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TomMac
Guru Guru
Guru

Downloading any wanted videos to local is your friend.

 

To answer your question, MAYBE.

 

Some in the past have upgraded to the next paid level ( 30 days storage ) to find their videos intact... If the file is important, you can sign up for a month ( IIRC ) which is cheap and possibly get back those videos.

No guarantee tho

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gareth4
Initiate
Initiate

For anyone interested, I subscribed - and the videos were there.