Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo cameras not recording when armed.

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GA_JR
Aspirant
Aspirant

My cameras stopped working about 2 weeks ago. They have internet connection and are armed. Ive reset them, and rescynced them. Not sure what else to do. Thoughts?

Model: VMC3030 | Arlo Wire-Free Camera
2 REPLIES 2
TomMac
Guru Guru
Guru

Arm the cameras, then go to the LIVE View screen.  Verify the 'running man' is BLACK and not gray.

Black means it is armed. Test

 

If they are black and still NG, you may have to remove one at atime and bring back as now... but do #1 first.

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Ysabel
Luminary
Luminary

You can try removing the batteries from the camera for about 10 seconds. After doing that if camera is still not detecting motion, you may need to remove the cameras from your account (settings > my devices > select device > remove device), unplug your base form outlet for about 1 minute, bring your cameras next to base station, plug back base after 1 minute, once base is bott up completely sync teh cameras.

 

Try to trigger motion again to check if they are detecting motion. IF still unable to detect, it's better to call Arlo for support.

 

🙂