Arlo|Smart Home Security|Wireless HD Security Cameras

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PGIJake
Aspirant
Aspirant

One of my Arlo wireless cameras seldom detects motion.  If you stand close to it for several seconds, it may detect motion, but not regular motion.  I have adjusted sensitivity.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @PGIJake

 

When did this issue first occur with your camera?

 

Have you tried to remove it from settings > my devices > re-add it?

PGIJake
Aspirant
Aspirant

No, but good idea.  I will.

PGIJake
Aspirant
Aspirant

Deleted the camera then added it.  Made no difference. Still won't pick up motion.

ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

PGIJake
Aspirant
Aspirant

I've tried deleting and adding the camera, changing the settings, moving it to a different location.  Nothing changes the situation.  It picks up motion, but only when very close to the camera.