Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2019-06-17 07:44 AM
  • 938 Views
  • 0 Likes
  • 2 In Conversation
JoWill
Follower
Follower
‎2019-06-17 07:44 AM
Hi,
The motion detection doesn't work on one of my camera. Even during motion "test" it does not blink orange. I desynchronized, resynchronized, take off batteries, remove the device... Nothing work. Any ideas?
Thanks
Labels:
0 Likes
Reply
Message 1 of 2
938
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2019-06-17 11:47 AM

Since it may be a bad camera, open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx

0 Likes
Reply
Message 2 of 2
915
Related Labels
Discussion stats
  • 1 Reply
  • ‎2019-06-17 07:44 AM
  • 939 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.