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Arlo camera not detecting motion

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JoWill
Follower
Follower
Hi,
The motion detection doesn't work on one of my camera. Even during motion "test" it does not blink orange. I desynchronized, resynchronized, take off batteries, remove the device... Nothing work. Any ideas?
Thanks
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jguerdat
Guru Guru
Guru

Since it may be a bad camera, open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx