Arlo camera dont sync after loosing connection

[aki007]

Hello,

My cameras loos connection and after trying to reconect them and pressing the burrom on top of the camera nothing happens. there is no light going on when pushing the top sync buttom. also opening battery cover and restart camera do not help. the blue light go on when restarting but after no light when pressing sync. any helP

thx

[TomMac]

After a camera looses sync, you have to add it back like a new camera.

Open battery door to reset camera, then close.

wait a few seconds till led goes out on camera

Quickly push sync button on base, base led falshes

push button on camera.

Should go blue then quickly flash blue for about a second.

If the camera fails to sync,

1 ) change the batteries and re-do , if fails go to #2

2) go into settings and fully remove the camera from the sytem and then bring it back as new.

[aki007 · Accepted solution]

Hello, I solved the problem by changing the batteries. Im just wondering because the old bat. was ok and nearly new (only one or two month old) the last set works for 7 month. anyway now its working again.

thanks for helping

[jguerdat]

How much recording and live viewing time has that camera had?  There's a direct impact on battery life.  Alternatively, if could be a communication issue between the base and camera, causing the camera to have to hunt for a signal, depleting the battery.