Arlo base station

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Unable to select  armed mode in arlo app.       I tested the cameras.  Motion detection, take photo and video record.   All fine.

I just cannot select any mode from the arlo app.

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Arlo base station led lights are green.

[jguerdat]

Try rebooting the phone and reinstalling the app. Have you tried the web client (my.arlo.com) on a computer?

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I did reboot  the my phone, and base station.   I also reinstalled the app to my phone.     Tried the arlo app from samsung a9.

Same thing.   Not working. 

I tried to use chrome app to login.   No access to my cameras

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I got old model.     Arlo pro cameras ......

I heard about Arlo is nolonger support some old system.

I think this arlo app error.    Not the hardware 

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I sent an email to appsupport@arlo.com

Today is Sunday.  So far answer from arlo.    I tried call arlo, but AI ONLY

[ERICTANG_3742 · Accepted solution]

So far NO ANSWER FROM ARLO.  APPSUPPORT@ARLO.COM

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Thank you!

I did factory reset for arlo base station!  Added my arlo pro cameras back!   Now it is working again!