Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo base station offline

Reply
Discussion stats
  • 2 Replies
  • 731 Views
  • 0 Likes
  • 2 In Conversation
mellymel
Aspirant
Aspirant
Arlo base station is offline. Has amber light under camera picture and does not sync my camera. The middle light under the network picture occasionally blinks amber and then green or sometimes no light at all. Firmware Version 2.6.4_23200, released date 11/26/18.
1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

You don't say if you did something to cause this but the solid amber Camera LED means the base needs to be claimed. Use the Add Devicee button (web) or + (app) to claim the base.

View solution in original post

2 REPLIES 2
jguerdat
Guru Guru
Guru

You don't say if you did something to cause this but the solid amber Camera LED means the base needs to be claimed. Use the Add Devicee button (web) or + (app) to claim the base.

mellymel
Aspirant
Aspirant
I've added the base back and that resolved my issue, thanks!