Arlo base station offline after showing it needs a firmware update

[Camandcj]

My base station shows it needs a firmware update. It will not update and now my cameras do not connect.
I tried the reset others have suggested but the base station is still needing firmware update.

[jguerdat]

It's a bit of a pain but remove everything from Settings, My Devices and start fresh. Claim the base normally and then sync the cameras. Update firmware as you go if prompted.

[Camandcj]

I did this and I still can not get my base connected.  I deleted from my IPhone app, turned off, unplugged, and then restarted. The app found my basestation, however I could not connect any cameras.  When I restarted the APP is said I needed a firmware update.  When I tried it would not upudate and would not connect any cameras.

[jguerdat]

Has the base now updated? WHat version is installed? Most time, rebooting the base will automatically cause the update to happen or leave it on overnight for the normal process.

[Camandcj]

I finaly got it working.  Actually left it off line for about three days.  then had time to try and connect and did a factory reset as suggested.  Guess I did not do it correctly the first time.  Everything is working now.  Thanks for you response and help.