Arlo baby getting status

[magreene]

I’m unable to edit the modes of my camera to monitor movement and audio. This previously was not an issue. 

[ShayneS]

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

[magreene]

I’ve powered down, reset the camera and moved the camera closer to my router. When o moved it, it connected to the internet but it still will not let me change the settings for monitoring to trigger on motion or sound. I placed it back in the room and the internet signal shows strong within the app. Thanks!

[ShayneS]

Which version of the Arlo app are you using? Does the same issue occur on wifi and mobile data as well as the web portal on a pc? 

Thanks 

[magreene]

• It’s the latest version.  All of my issues started after the update. I’m always on wi fi. 

[ShayneS]

Does the same occur over the web browser?

[magreene]

I’ve always logged in through the app on my phone or iPad. 

[Ulbe]

Same here i have 2 camera's one same problem 

[jguerdat]

The question remains - same thing when using the web client (my.arlo.com)?