Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 1 Reply
  • 10734 Views
  • 1 Like
  • 2 In Conversation
sab405
Follower
Follower
Hi

I have arlo cameras mainly outside but have now also introduced a ring doorbell and two spotlight cameras also outdoors. However since introducing the ring system, arlo is now always offline. Does anyone have any suggestions as to how to get both systems working
Many thanks
sab405
1 REPLY 1
JamesC
Community Manager
Community Manager

sab405,

 

What other devices with WiFi capabilities are nearby your Arlo base station? Interference from other devices could be causing the cameras to have difficulty maintaining their connection, if possible try to limit the nearby proximity of devices that could be causing interference or relocate the Arlo base station, isolating it from other wireless devices.

 

Additionaly, try to put some distance between your Arlo cameras and the nearest Ring device (~10 ft). This will help prevent interference issues.

 

JamesC