Arlo Wire-free cameras stop recording after 24hours

[Nomisol]

My cameras work fine in 24hours after set-up/reset then they stop record. I can watch videos live but they do not record when there is motion and they don't send me notifications. They are in "armed mode".  When I try the manual motion test the cameras respond. The batterys are full charged and all three lights on the base station are green.  I have tried several times to reset the system with the same result - Everything starts to work again after reset but after 24hours it stops work again. Does somebody have a good advice for me?

[ShayneS]

That is a weird one. You are not watching the cameras live when you see the motion right? Have you tried to contact customer support regarding this?

[Smorse1]

I also have this issue - Cameras work for a time - 24 to 48 hours and then stop sending notifications and recording clips until I use the app to reset the base station.  It's very random, but this system doesn't do me much good if it doesn't capture motion and images most of the time.

[ShayneS]

Hi @Smorse1

Have you tried to reboot the cameras or up the sensitivity & test again?

[Smorse1]

all 4 cameras seem to stop, and then have started working once the base station gets reset.  Should I try resetting a camera prior to resetting the base station the next time this happens?

[ShayneS]

Do you know if the cameras appear offline when you notice the recordings/notifications missing that should be coming in?

[Smorse1]

Yes, the cameras still broadcast live images, but do not sense motion or record clips.  I generally only notice that they are not doing this when there was an obvious event that they should have captured a recording of but didn't.  Sometimes this can be hours or initially it was a couple of days before I figured it out.

[ShayneS]

@Smorse1

Have you tried to remove the cameras from Settings . My Devices > Re-add & test again?

[Smorse1]

Should I do that while the cameras are currently working, or wait until I find they are failing to sense motion or record?

[ShayneS]

@Smorse1

You can try this if they happen to miss some motion events again, this will help determine the cause of the issue.

[Nomisol · Accepted solution]

My system is ok now. Talk to support if you have the samme issue as me. I had to make som changes in my router settings. It's been working for a couple of days now without any problems.