Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Wire-Free camera stopped streaming and shows "Device failed to connect"

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JBS815
Follower
Follower

Have 3 VMS3330W wirefree cameras - Firmware 1.12.0.1_2790 / Camera HW version H7 1.3.314. One cam was working fine then stopped streaming. Replaced batteries - deleted unit and reinstalled - synced with the base station. I will show history of recorded events but will not live stream. When I attempt to live stream on iPhone or PC is gives error "Device failed to connect" Any ideas on what is going on nothing has changed with the location or base why would it all of a sudden not be able to live stream?

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jguerdat
Guru Guru
Guru

Reboot the base, too. It rather sounds like a bad camera if you can't live view - open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx