Arlo|Smart Home Security|Wireless HD Security Cameras
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dacdog
Aspirant
Aspirant

I have a wire free that constantly detects motion. I have the sensitivity set to 1 and it still detects motion when there is none.

Records 10 seconds, amber icon, then black, than after a few seconds amber again and another 10 second recording.

Cannot get it to stop recording. Even put it in a closet with no luck. Contacted CS on chat and redid all the things I already had did, poor grammar intended.

Any suggestions besides trash can?

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jguerdat
Guru Guru
Guru

Yup, reconnect with support and get an RMA.  Others have had similar issues and it's a bad camera.

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2 REPLIES 2
jguerdat
Guru Guru
Guru

Yup, reconnect with support and get an RMA.  Others have had similar issues and it's a bad camera.

dacdog
Aspirant
Aspirant

Follow-up,

Contacted CS and obtained an RMA after going through the normal "did you try this" process for the second time. Got the new camera in and it works as advertised.