Arlo VNS3130 problem with app or camera

[pjclmr]

My camera is taking pictures, but yesterday it quit sending emails when motion occurs, and it also does not show up in history.  I see the light come on, it makes a signal on my phone, but when I look at history, it show my last video was at 4:06 pm yesterday.  The battery is at 66%.  It has worked great until yesterday, and still appears to be taking videos, just not communicating them to history or my email.

[Mat_S]

I had the same issue. Only lasted for 12 hours or so. Seems to be back to normal now though for me! (Nothing new was showing in the library, on app and PC)

[steve_t]

Is it working again now? Occasionally there are some cloud server issues that lead to this issue

[Peterbmui]

Any remedy for camera not detecting motion 20 feet away it's was working this morning battery life is good and it detects and goes to my phone when I put my hand over it

[steve_t]

Peterbmui, have you changed your camera's motion sensitivity?

[Peterbmui]

Thanks for responding Steve no I haven't touch it but I noticed my phone wasn't on my wifi network but it still should worked on 4G network

[steve_t]

You are correct. Once you're set up, you don't need your phone to be on the wifi network.

I suggest you have a read of the user manual and FAQs and familiarise yourself with the various settings available eg motion sensitivity, recording duration, notifications etc. This will give you a better insight into how it all works so you can fine tune your system. You also may need to reconsider your camera mounting locations once you are better acquainted with how it all works

[Peterbmui]

I show all settings are as I first installed it it just stopped working

[jguerdat]

Is the running man for the camera on the Devices tab black or gray?  If gray, the camera is disarmed and won't detect motion.

Also, can you live view?

[Peterbmui]

THanks J for responding it's black and all of a sudden it's working again since 4 am this morning wierd