Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo (VMS3130 2015 Version) Battery Plate/Cover Broken, NEED Replacement Part

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MidtownM18
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This is a very simple question. Where can I get a replacement battery plate/cover for my 2015 Arlo camera? It's in fine condition but because a very small copper part broke, the unit will power on briefly then not work after a few minutes. Frankly I'm surprised it's powering on at all. See image. I'm comfortable with DIY installation (I think), I just simply need the part and can't find parts like this listed anywhere on this site.

 

1 of the 4 copper 'thingies' is missing1 of the 4 copper 'thingies' is missing

 

Thanks in advance for your help!


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ShayneS
Arlo Moderator
Arlo Moderator

MidtownM18,

 

Have you contacted Customer Support? I have attached the link here for you - Arlo Tech Support