Arlo VMC3030 HD Camera - keeps losing connection

[Watson306]

Hi,
We have two VMC3030 cameras and one is absolutely fine, and the other keeps losing connection.
Initially I thought it was the batteries, but yesterday I put some new Duracell batteries in and within a couple of hours had lost connection again.
I have also swapped the cameras over and the issue remains with the same camera so isnt the location of the camera.
Thanks in advance for your help.

[TomMac]

Sounds like a warranty issue to Arlo support  ;  https://www.arlo.com/en-us/support/contact.aspx

[Watson306]

Hi Tom,
Thanks for your response.
We've had these longer than 12 month I believe. But I'm not totally sure.
I'm guessing if that's the case there's nothing that can be done?

Thanks once again.

[Watson306]

Hi,
Bit of an update.
Even tho it is showing as offline on the app it still seems to pick up movement etc, just obviously can't show live camera views.
I know it foes this when it's pulling down an update. Could the last update not have installed correctly maybe?

Kind Regards