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Arlo Syncing & Battery Draining Issues

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cal0121
Aspirant
Aspirant

I purchased 5 Arlo camera's VMC3030 Nov 2017.  All worked perfectly until low battery notification. After changing out batteries, could not sync one no matter how many times tried even changing out to new batteries.  The other completely drained the batteries within a few days of limited operation. Replaced batteries and within a week of limited operation, the batteries went dead.

Both camera's are located indoors within 30 feet of the base station so it is not a weather issue.

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

Hi cal0121,

 

Do you recall what the LED was displaying on the camera when you inserted new batteries and attempting to sync?

cal0121
Aspirant
Aspirant

ShayneS, 

slow blinking blue light, then after quite some time Amber. This is the case no matter how many times tried until my batteries start to die. 

Can’t afford to keep buying batteries for these two devices. 

ShayneS
Arlo Moderator
Arlo Moderator

cal0121,

 

Have you tried to remove the trouble camera from the system, reboot the base station & try the re sync process?