Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Support

Reply
Discussion stats
  • 0 Replies
  • ‎2018-12-27 11:24 PM
  • 744 Views
  • 0 Likes
  • 1 In Conversation
Jasper_L
Aspirant
Aspirant
‎2018-12-27 11:24 PM

I try to get my red hug camera RMA. I have talked with 3 different supprt members on the live chat and waste nearly 5 hours and get nothing. One of them not even get my credit card detail right in 20 minutes.Another one try to fix his phone issue for 50 mintues and called me with no way audio. This is beyond terrible. I really hope Arlo can train the support staff properly. Otherwise this will keep everyone away.

Labels:
0 Likes
Reply
Message 1 of 1
744
0 REPLIES 0
Related Labels
Discussion stats
  • 0 Replies
  • ‎2018-12-27 11:24 PM
  • 745 Views
  • 0 Likes
  • 1 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.