Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Q won’t play recordings even though I get notifications. Will pop up and immediately go away.

Reply
Discussion stats
  • 1 Reply
  • ‎2022-01-18 06:06 PM
  • 804 Views
  • 0 Likes
  • 2 In Conversation
Ldomencic
Follower
Follower
‎2022-01-18 06:06 PM

My Arlo will alert me of motion was detected and won’t let me play the recordings. It pops up and then immediately goes away. I’ve updated the app, my phone, and restarted the camera. How can I fix it?

Labels:
0 Likes
Reply
Message 1 of 2
804
1 REPLY 1
Dannybear
Master
Master
‎2022-01-18 08:08 PM
Try deleting and installing the arlo iOS app, that’s what I did. Just be aware that you will need to reload your login credentials so be sure you have them handy.
0 Likes
Reply
Message 2 of 2
792
Related Labels
Discussion stats
  • 1 Reply
  • ‎2022-01-18 06:06 PM
  • 805 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.