USB Local Storage not showing up as an option

[ezhou]

I tried to set up local USB storage by following the instructions here:

https://kb.arlo.com/1146857/How-do-I-set-up-local-storage-backups-on-a-USB-device-using-my-Arlo-base...

I plugged in a 16GB USB stick into the base station, but when I go on the Arlo app and go to Settings > My Devices > my base station, I do not see any options for USB or local storage like the article stated. Nothing shows for me either on the desktop app at my.arlo.com or on the Android app. I tried with two different USB sticks (a 16GB and a 20GB one). I also tried restarting the base station. When I check the USB sticks on my computer they are recognized just fine. They are formatted as exFAT. 

The model that I have is VMS3330 Arlo Wire-Free HD Security Cameras.

[Dannybear]

What is the base station model your using?

[StephenB]

What model base do you have?  

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@ezhou wrote:

When I check the USB sticks on my computer they are recognized just fine. They are formatted as exFAT. 

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They need to be FAT32