Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Geofencing stopped working again

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myarl0
Tutor
Tutor

My Geofencing has stopped working again. This time it stopped working after I upgraded to iOs 11.3. The last time I had an issue, it got fixed, and it was reported here. The app reports me as in-zone even though i'm out of the zone. When I uncheck my name/save and re-check my name/save, it finds me out of zone, but still sets the Cameras to "Home" zone and not "Away" zone. Can the Support team please look into it? Thanks!

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myarl0
Tutor
Tutor

Per support, I had to uninstall and reinstall the app. That seemed to have fixed the issue.

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TomMac
Guru Guru
Guru

file a report to Netgear Support ( bottom of page )

 

New iOS, new issues it seems... but they can't fix what they don't know

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Morse is faster than texting!
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myarl0
Tutor
Tutor

Per support, I had to uninstall and reinstall the app. That seemed to have fixed the issue.