Arlo Network is down

[HAZMATOKC]

Network is down and I don't like the fact that the camera doesn't start recording instantly. There's no 5 seconds before like my dascam in truck.

when the camera is triggered, the intruder could rush to the camera, if they know where and I will only see the last 3 seconds. Not good enough for me

AND the network still down???

I might take it back today and get a nest

[HAZMATOKC]

I'm wasting time even posting. Stuff like this is not acceptable to me. I'll be back soon, however I have things to do. I can't set my camera on. I'm MAD.

If anything happens while I'm gone "I'm going to flip up LID"

[HAZMATOKC]

Fip my LID...you people you sit there, youre in for one big surprise. I'll take this thing back so fast and erase my posts and tell the whole world get a nest.

Of course unless some uses their brian around this place and tell me something I want to hear.

Believe me now I can affect your sales. I'm pissed!  thanks for nothing.

[HAZMATOKC]

I can't even spell correctly that's how upset I am!

[HAZMATOKC]

AND I am not a newbee. I invent the internet, not AL GORE!

[HAZMATOKC]

So I know how long it's going to be before you see this thread of mine....you'll see it now. 

[HAZMATOKC]

I'm giving you 2 mins.

[HAZMATOKC]

Discussion Stats

• 10 replies
• ‎2015-10-07 07:38 AM
• 889 views
• 0 kudos
• 3 in conversation

[HAZMATOKC]

• 6707 Posts
 
• 352983 Members
 
• 1295 Solutions

one minute

[chotty]

Glad I found this. I am out of town and my Arlo system is unaccessible from either web or iOS app.

Quite concerning... ugh!

[HAZMATOKC]

right? 

[chotty]

James,

I am out of town and unable to access my Arlo at home,

Neither Safari or Chrome browsers work, nor does iOS 10.0.2 & Arlo app.

They just spin trying to connect. Arlo cloud is DOWN.

[HAZMATOKC]

A LOT OF WASTED TIME!

[JamesC]

We are currently investigating this issue as a top priority. I will post an update as soon as I have more information.

Thank you,

JamesC

[chotty]

Mine is now working (iOS 10.0.2) Thanks.

[jguerdat]

FWIW, it seems to be working now, at least for me.

[JamesC · Accepted solution]

We have identified the issue and this should now be resolved. Please let me know if you continue experiencing this behavior.

Those users who were affected, what ISP are you using? It appears Cox communications is experiencing issues: http://downdetector.com/status/cox-communications

JamesC

[HAZMATOKC]

I'm done. Over and Out! I took it back. I'm finished. You had over 45 minutes. Unacceptable. 

I'm sure glad this happened within the 30 days

[HAZMATOKC]

James, nothing personal. Just the it goes. If you want to help me, deleted my account I would like that. Not this account the log in account for the camera. Are you will to do that. Thanks

[JamesC]

HAZMATOKC,

You would need to contact the Arlo Support Team to close your account. If you need help with this, please let me know.

Options to contact support can be found here: Arlo Support Team

JamesC