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Arlo Cameras Not Connecting after House Hit By Lightning

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  • ‎2018-11-16 04:08 PM
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Reka7031
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‎2018-11-16 04:08 PM

So, my house was hit by lightning and now the Arlo cameras cannot connect to the base station. The base station turns on and shows a connection, but the Arlo cameras won't connect to them. I live in a moderate environment that has a decent weather. Please help.

 

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jguerdat
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‎2018-11-16 04:51 PM

I'd bet on the base having an issue since it's the only thing plugged in.  Open a case with support here to see if they can help. Otherwise, buy a new base, remove all devices in Settings, My Devices and start fresh, adding the new base first.

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