Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Camera Red Tint image and replacement

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Chris_Liu
Aspirant
Aspirant

Hi All,

 

I was wondering if anyone has claimed a RMA with a Red Tinted Arlo camera. and the replacement is refurbished/used??

 

In my case, yes and very disappointed.

 

Bought 4 brand new cameras and one of them was faulty, only had them for 2 months and now I got a used replacement.

 

Cheers

Model: VMC3030 | Arlo Wire-Free Camera
5 REPLIES 5
JamesC
Community Manager
Community Manager

Chris_Liu,

 

Are you having any issues with the replacement camera?

 

JamesC

Kind1s
Apprentice
Apprentice
I'm having red issue on mine, how to do contact support? I keep searching and it brings me back to support forums.
jguerdat
Guru Guru
Guru
Chris_Liu
Aspirant
Aspirant
The replacement is working fine at the moment. But it is just an old refurbished item. I can see the rubber magnetic part is turning to yellow.
Chris_Liu
Aspirant
Aspirant
I actually used the online chat function to log the ticket with netgear.