Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Camera Firmware Update Time Out

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johnxzlv
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Follower

try to update my arlo camera firmware couple times but always return me update time out. i put my camera right beside the base, how come it got time out.

is there other way to update the firmware? now the firmware is 1.2.16720 in my arlo camera

2018-08-28 09_52_14-Window.png

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ShayneS
Arlo Moderator
Arlo Moderator

Hi johnxzlv,

 

Have you tried to reboot the Base Station & remove and resync the camera with the issue? One more thing to try would be to disarm the system so that the camera is not active (detecting motion) during the firmware update window. Firmware updates are triggered automatically overnight so be sure the camera is close to the base station, has fresh batteries and is disarmed.