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Hello,
My Base station stopped working suddenly. It has one green light on it. I tried resetting it and unplugging and plugging it back in, no dice.
Fails setup.
What is Netgears refund process (policy) on something I bought on Feb 8th, 2016 ?
Thanks
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WoodenIgloo63 wrote:OK so far:
1) Button #1 blinking (power)
2) Button #2 Blinking ( ?? )
3) Button #5 Blinking (show a little usb connection icon)
Unsure where to go from here. Tried resynching one of the cameras, but no dice.
Any other ideas?
Yes... contact Netgear... sounds possible defect.
LED #1 is power and should ALWAYS be STEADY on even if nothing else works.
Morse is faster than texting!
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Which of the THREE lights are still on ?
Morse is faster than texting!
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The far left one.
Arlo has been up and running for me fine, until something went wrong. Now, Like I said, It fails the setup and I only have the one green light.
Thanks for your help so far!
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Left is the power light... no internet, no cameras
You said reset...but did you do a full factory reset?
Hold in the reset button ( with paperclip ) for about 10 secs till all the front LEDs flash
Morse is faster than texting!
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OK did a full factory reset! Will try and go from there! Thanks again Tom
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OK so far:
1) Button #1 blinking (power)
2) Button #2 Blinking ( ?? )
3) Button #5 Blinking (show a little usb connection icon)
Unsure where to go from here. Tried resynching one of the cameras, but no dice.
Any other ideas?
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#2 is the Internet LED and should be steady. #5 should never be on - it implies that you held the sync button on the base too long when trying to sync the cameras. Power cycle the base and press the sync button for only 1-2 seconds. Syncing should work fine then if all is well.
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WoodenIgloo63 wrote:OK so far:
1) Button #1 blinking (power)
2) Button #2 Blinking ( ?? )
3) Button #5 Blinking (show a little usb connection icon)
Unsure where to go from here. Tried resynching one of the cameras, but no dice.
Any other ideas?
Yes... contact Netgear... sounds possible defect.
LED #1 is power and should ALWAYS be STEADY on even if nothing else works.
Morse is faster than texting!
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Thank you Tom, I contacted Netgear Tech Support and I'm pretty sure they'll make things right!
Woodenigloo
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