Arlo App

[Les1234]

Hi all. Over the last few days my Arlo App has stopped working on my iPhone 12 IOS 16.3. Arlo App Version 4.1

when I open the app is does not go further than the main screen, just stops. Does not progress to the login screen. I have uninstalled and rebooted my phn several times and still the same 

[ShayneS]

HI,

Are you still experiencing this issue?

Thanks

[Les1234]

Hi yes, I have offloaded the app restarted and uninstalled and restarted on several occasions

[ShayneS]

can you try to put the device in airplane mode and open the app and see what the app does?

Thanks 

[Les1234]

Still the same frozen

[Kgarland]

Turn on airplane mode and turn off Wi-Fi and cellular data. Then open the app, make sure it was open and running in the background before joining into airplane mode. Then attempt to log in, turn on Wi-Fi and log in. Once you are in turn off airplane mode and cellular data back on. Allow access and you should be fine once connected to the cameras. It did take a minute for my cameras to register. 

[GazW]

Thanks, I’ve had the same issue which this has now resolved! 

[8simplerules]

Oh my gosh this actually worked. I’ve been trying for days. Thank you so much. #appfailure #login 

#stuckatopenscreen

[Yessie]

I’ve been having the same issue for two days now. Ive tried every suggestion on this forum and nothing….

[8simplerules]

Hi! So I had the app open, shut off my cellular service, wifi, and Bluetooth. Then opened the app and the log in screen magically appeared. After 3 days of nothing. Then I entered my info to log in and turned my services back on and everything was back to normal. I really hope this helps. 

[ShayneS]

Does this issue still occur with the latest version of the Arlo app v4.3.5?